Privacy policy
Privacy Policy
This Privacy Policy describes how we collect, use, and protect personal information when you visit our website, make a purchase, contact customer support, or otherwise interact with our store.
Information We Collect
We may collect information you provide directly to us, including your name, billing address, shipping address, email address, telephone number, payment information, order information, and communications with customer support.
We may also automatically collect certain information about your device and use of our website, such as IP address, browser type, device information, pages viewed, referring website, cookies, and similar technologies.
How We Use Information
We may use personal information to:
Process and fulfill orders.
Process payments.
Provide shipping and delivery updates.
Respond to customer support requests.
Handle returns, refunds, and disputes.
Improve our website and services.
Detect and prevent fraud or misuse.
Communicate with customers about orders, products, or promotions where permitted.
Comply with applicable legal obligations.
Payment Information
Payments may be processed by third-party payment providers. We generally do not directly store complete credit or debit card numbers.
Service Providers
We may share information with service providers that help us operate our business, including ecommerce platforms, payment processors, fulfillment providers, shipping carriers, analytics providers, advertising providers, customer service providers, and technology vendors.
We provide these parties with information only as reasonably necessary for the services they perform.
Cookies and Similar Technologies
Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website traffic, measure advertising performance, and improve our services.
Third-Party Advertising and Analytics
We may work with third-party advertising and analytics providers that collect or receive information from our website in accordance with their own privacy policies and applicable law.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal and accounting obligations, resolve disputes, and enforce agreements.
Your Choices
Depending on where you live, you may have certain rights regarding your personal information, which may include requesting access, correction, deletion, or information about how your data is used.
To submit a privacy request, contact:
info@trypreserve.com
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children
Our website and products are not intended for children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
Contact
For privacy-related questions or requests, contact:
info@trypreserve.com